Return Policy

We pledge to only offer our customers high-quality Green cosmetics. Although we hope you always love the products you buy from Lit&Glow, we are aware that occasionally you might need to make a return. Please read the information below if you need to return a product.

  • Returns must be sent back for a refund within 15 days of the date of receipt.
  • The item must be brand-new, unused, and still in its packaging.
  • We apologize that we are unable to reimburse the return's original shipping fees.
  • Please write the explanation for your return on the front side of your packing slip or receipt.

 

Damaged Product Policy

You have 24 hours to request a replacement if you receive an item that is broken or damaged by contacting customer support. After 24 hours, items will not be replaced. If you happen to receive one, please contact customer service at any of our official contacting system stated on our website.